Frequently Asked Questions
Is Zimzar free to use?
Yes. Creating an account, browsing projects and contacting developers is free for clients.
What is the difference between account types?
Clients look for a property. Brokers and sales teams list and follow up leads. Developers showcase projects through a business page. Choose the one that matches your role when you sign up.
Why do I need to verify my email and phone?
To protect the platform from fake accounts. Some features, such as commenting, reacting and reels, need a verified email.
I did not get the verification email. What now?
Check your spam folder, then request a new link from the verification page. If it still does not arrive, email [email protected].
Are prices and payment plans final?
Prices and payment plans are provided by developers and can change. Always confirm the details with the developer before reserving or paying.
Can I rely on Ask Zimzar?
The assistant helps you explore, compare and estimate, but its answers are for information only and are not legal or financial advice. Confirm details with the developer.
How do I book a meeting or viewing?
On the developer or project page choose Request a meeting and pick a time. You will be notified when it is confirmed, with a link to join.
How do I delete my account?
Email [email protected] with the subject "Delete my data" from the address on your account and we will complete it within 30 days. Details are in the Privacy Policy.
How do I report content or an account?
Use Report in the post options menu, or contact us and we will review it.
Does Zimzar support Arabic and English?
Yes. Change the language and the light/dark theme in Settings, and the assistant replies in your language.
Can I sign up with Google or Facebook?
Yes, and you can connect or disconnect those accounts later in Settings.