Help Center

Help Center

Getting started

  • Create an account with email, Google or Facebook, then complete your profile.
  • Verify your email address and phone number to unlock everything, such as reels, comments and reactions.
  • Pick your account type carefully: client, broker, sales or developer.

Your account and settings

  • In Settings you can edit your details, photo, language and light/dark theme.
  • Choose the notifications you want: in-app, email or WhatsApp.
  • Connect or disconnect Google or Facebook from Settings → Profile.
  • Forgot your password? Use "Forgot password" on the sign-in page.

Finding projects and properties

  • Browse projects and developers and filter by area, budget and type.
  • Open the discovery map to see projects by location.
  • Save properties you like with the save button and find them again under Saved.

Ask Zimzar (AI assistant)

  • Tap "Ask Zimzar" and describe what you want in Arabic or English, such as area, budget and bedrooms.
  • It can compare projects, calculate installments, show photos and location, and suggest booking a meeting.
  • Answers are for information only, so confirm details with the developer before paying.

Meetings and messaging

  • From a developer or project page, request a meeting or viewing; you will be notified when it is confirmed, with a join link.
  • Message developers and brokers directly from Messages.

Safety and privacy

  • Report misleading posts or accounts from the post options menu.
  • Never share passwords or bank details in messages or with the assistant.
  • To delete your account and data, see the Privacy Policy.

Still need help?

Email [email protected] and we will get back to you as soon as we can.